Shipping & Returns

 

PLEASE READ THE FOLLOWING AS THE RETURN POLICY HAS BEEN UPDATED.

All returns must be mailed within 14 days of receipt of package FOR STORE CREDIT ONLY. 

To be eligible for a return, items must be unworn and in new condition. All items must be shipped back in the original packaging. To complete your return, we require a receipt or proof of purchase.  

Any item that is returned more than 14 days after delivery will not be accepted.


RETURNS (if applicable)

Once your return is received and inspected YOU will receive an email notifying you of approval or rejection of your RETURN.

We will gladly accept returns on all items (except items marked Final Sale) within 14 days from time of shipment for store credit only. Items must be unwashed, unworn and with original tags. We do not offer exchanges or refunds at this time. Shipping costs are non-refundable. Return handling and return shipping costs are the responsibility of the customer.


Late or missing refunds (if applicable)

For information or status of a refund please contact us at studio@hunterbellnyc.com.


Sale items (if applicable)

Only regular priced items may be refunded. ALL SALE ITEMS ARE FINAL SALE.


Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at studio@hunterbellnyc.com and send your item to 5433 WESTHEIMER ROAD suite 1017 houston, tx 77056


Shipping

To return your product, you should mail your product to: 5433 WESTHEIMER ROAD SUIT 1017, HOUSTON,TX 77056

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of SHIPPING will not be included in your refund. 

Please consider using a trackable shipping service or purchasing shipping insurance. Hunter Bell Inc cannot guarantee that your package will not be lost or damaged by the shipping service.